This Privacy Policy explains how 7qk collects, processes, stores, and protects the personal data of all registered players and website visitors. Your privacy is treated as a first-class obligation — not an afterthought.
Important Notice: By registering an account, accessing, or using any service offered through the 7qk platform at 7qk.cam, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must discontinue use of the Platform immediately.
7qk ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who uses its online casino and sports betting services. This Privacy Policy (hereinafter "Policy") sets out, in clear and formal terms, the manner in which 7qk collects, uses, stores, discloses, and safeguards personal data in connection with the operation of its platform accessible at 7qk.cam.
The Platform operates with a particular focus on the Malaysian market, serving registered players across Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and beyond. All transactions are conducted in Malaysian Ringgit (MYR), and all communications, including this Policy, are provided in the English language.
This Policy applies to all data collected via the Platform's website, mobile interface, and any associated applications, regardless of the device or method of access. It should be read in conjunction with our Terms & Conditions, which govern the broader contractual relationship between the Platform and its registered players.
For the purposes of this Privacy Policy, the following definitions shall apply:
7qk collects only the minimum Personal Data necessary to operate the Platform, fulfil its legal obligations, and provide a high-quality gaming experience to its players. The categories of Personal Data collected are described in the table below.
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number (e.g., Malaysian MyKad or Passport number) | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number, residential address | Account communication, withdrawal verification, customer support |
| Financial Data | Bank account numbers, e-wallet identifiers (DuitNow, Touch 'n Go, Boost, GrabPay), FPX details, cryptocurrency wallet addresses | Processing MYR deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device identifiers, browser type and version, operating system, screen resolution, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, promotional interactions | Personalisation, responsible gambling monitoring, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, quality assurance, dispute resolution |
7qk collects Personal Data through the following means:
The majority of Personal Data is collected directly from you during the account registration process, identity verification (KYC), deposit and withdrawal transactions, customer support interactions, and when you voluntarily submit feedback or respond to surveys on the Platform.
When you access and navigate the Platform, certain Technical Data and Usage Data is collected automatically through server logs, cookies, and similar tracking technologies. This data is collected regardless of whether you are logged in to an Account and is used primarily for security, performance monitoring, and aggregate analytics.
The Platform may receive Personal Data from third-party service providers engaged in the ordinary course of operating the Platform. These include identity verification (KYC) providers, payment processors handling MYR transactions, and fraud prevention services. All such third parties are contractually required to handle your data in accordance with applicable data protection standards.
7qk processes your Personal Data for the following purposes. We do not use your Personal Data for any purpose not listed below without your prior explicit consent.
7qk processes your Personal Data on one or more of the following legal grounds:
Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and customer support.
Legal Obligation: Processing is required to comply with applicable legal obligations, including identity verification, age verification (21+), anti-money laundering requirements, and record retention obligations.
Legitimate Interests: Processing is necessary for the Platform's legitimate interests — including fraud prevention, security monitoring, platform analytics, and responsible gambling monitoring — provided those interests are not overridden by your fundamental rights and freedoms.
Consent: For processing activities not covered by the above grounds — such as direct marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.
7qk does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your Personal Data in the following limited circumstances:
We engage trusted third-party service providers who process Personal Data on our behalf under strict contractual data processing agreements. These include payment processors (e.g., FPX network operators, e-wallet providers), KYC and identity verification providers, and cloud hosting and infrastructure providers. All such providers are bound to process your data only for the specific purposes we authorise.
We may be required by law, court order, or regulatory directive to disclose your Personal Data to law enforcement agencies, financial intelligence units, or other governmental bodies. In such cases, we will disclose the minimum data required to satisfy the legal obligation and will, where permitted, notify you of the disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of the Platform's business assets, Personal Data held by the Platform may be transferred to the successor entity. You will be notified of any such transfer and of any change to the applicable privacy terms.
No Sale of Data: 7qk will never sell, lease, or otherwise transfer your Personal Data to third-party advertisers, data brokers, or marketing companies. Your data is used solely to operate the Platform and fulfil our obligations to you.
7qk retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with industry-standard data disposal procedures.
7qk implements comprehensive technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we apply industry-leading security practices, no method of electronic transmission or data storage can be guaranteed to be completely secure. In the event of a data breach that poses a risk to your rights and freedoms, 7qk will notify affected players in accordance with applicable notification obligations.
The 7qk Platform uses cookies and similar technologies to support its operation. The following categories of cookies are used:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens. These cannot be disabled without impairing Platform functionality. | Session / Up to 24 hours |
| Functional | Remembering user preferences such as language settings, game lobby layout, and deposit method preferences. | Up to 12 months |
| Analytical | Collecting anonymised data about how players navigate the Platform to improve usability and performance. | Up to 24 months |
| Security | Fraud detection, bot prevention, and identifying unusual access patterns. | Up to 12 months |
You may configure your browser settings to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in to or using the Platform. For analytical cookies, you may opt out by adjusting your cookie preferences within the Platform's settings.
As a data subject, you hold the following rights with respect to your Personal Data held by 7qk. To exercise any of these rights, please contact our support team using the details in Section 14.
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete Personal Data we hold about you. Some corrections may require documentary evidence.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we restrict the processing of your Personal Data in certain circumstances, such as where you contest its accuracy or object to its use.
Where processing is based on your consent or a contract, you may request that we provide your Personal Data in a structured, machine-readable format.
You may object to processing carried out on the basis of our legitimate interests, including use of your data for direct marketing purposes, at any time.
We will respond to all valid data rights requests within thirty (30) calendar days of receipt. We may request identity verification before processing your request to ensure the security of your data.
The 7qk Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process Personal Data of individuals under the age of 21.
Age verification is a mandatory component of the KYC process. All new accounts are subject to age verification, and accounts where age cannot be confirmed to meet the 21-year minimum will be suspended pending satisfactory proof. Any Personal Data collected from a person subsequently found to be under 21 will be deleted promptly upon discovery.
If you are a parent or guardian and have reason to believe that a minor has accessed or registered with the Platform, please contact us immediately using the details in Section 14 so that we may take appropriate action.
7qk reserves the right to amend this Privacy Policy at any time. Material changes — meaning changes that affect how we collect, use, or share your Personal Data in ways that are materially different from those described in the current Policy — will be communicated to registered Players via the email address on record and/or by a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy reflects the date on which the most recent revision was made. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree with the revised terms, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.
If you wish to exercise any of your data rights, have a question about how 7qk processes your Personal Data, or wish to make a complaint regarding our data practices, please contact our Data & Privacy team using the details below.
7qk Data & Privacy Team
Email (plain text): [email protected]
Response time: Within 30 calendar days of receipt
Live support available 24 hours a day, 7 days a week
We take all privacy-related enquiries and complaints seriously. Where you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Six concrete commitments that define how we handle your personal data on the 7qk platform.
Every connection to 7qk is encrypted using 256-bit SSL/TLS. Your login credentials, payment details, and personal information are never transmitted in plain text.
Your Personal Data is never sold, rented, or traded to third-party advertisers or data brokers. It is used solely to operate your 7qk account and fulfil our obligations to you.
Identity and age verification is mandatory for all accounts. Any account found to belong to a person under 21 is closed immediately and data deleted in compliance with our age policy.
You can request access, correction, restriction, portability, or deletion of your Personal Data at any time. We respond to all valid requests within 30 calendar days.
We collect only the data required to operate your account, process MYR transactions, and fulfil our legal obligations. No unnecessary data categories are collected or retained.
Promotional communications are sent only to players who have explicitly opted in. You can withdraw your marketing consent at any time without affecting your account or access.
If anything in this Privacy Policy is unclear, or if you wish to exercise your data rights, our support team is available around the clock. You can also read our FAQ for quick answers on account security, data practices, and responsible gambling tools.
For players aged 21 and above only. Please gamble responsibly. See our Responsible Gambling page for tools and support resources.